Cookie Policy

Last updated: June 21, 2026

Overview

This Cookie Policy explains how Oshop Ltd. (“Oshop247”, “we”, “us”) uses cookies and similar technologies on oshop247.com, our signup flow, merchant admin, and customer-facing storefronts where applicable. It should be read alongside our Privacy Policy.

What are cookies?

Cookies are small text files stored on your browser or device when you visit a website. Similar technologies include local storage, session storage, and pixels. They help websites remember preferences, keep you signed in, measure performance, and — with consent where required — support marketing.

Where we use cookies

• Marketing site — oshop247.com, pricing, blog, and signup pages
• Merchant admin — your store’s admin dashboard and billing area
• Storefronts — your customers’ shopping experience (cart, checkout, preferences)
• Affiliate portal — referral tracking where the affiliate programme is used

Types of cookies we use

Strictly necessary

Required for the platform to function. These cannot be switched off in our systems. Examples:

• Authentication and session cookies (keeping you logged in)
• Security and CSRF protection tokens
• Load balancing and tenant routing
• Shopping cart and checkout session on storefronts
• Affiliate referral attribution (so partners are credited correctly)

Functional

Remember choices you make for a better experience. Examples:

• Selected market / currency on the marketing site
• Admin sidebar collapsed state
• Theme preference (light/dark) where offered

Analytics

Help us understand how the site is used so we can improve it. These may be set by us or analytics partners when enabled in platform settings. Examples:

• Google Analytics — page views, traffic sources, and aggregated usage patterns

Marketing & support

Used to measure ad performance or provide live chat, only when configured and where consent applies. Examples:

• Meta (Facebook) Pixel — conversion tracking for advertising campaigns
• Intercom or tawk.to — live chat on the marketing site and merchant admin (when enabled in platform settings)

Third-party cookies

Some cookies are placed by services we integrate with. Those providers have their own privacy policies. Payment pages may also set cookies via Paystack, Flutterwave, or Stripe when customers pay.

We do not control third-party cookies. Review the relevant provider’s policy for more information.

How to manage cookies

• Browser settings — most browsers let you block or delete cookies. See your browser’s help section for instructions.
• Essential cookies — blocking these may prevent login, checkout, or admin features from working.
• Analytics & marketing — where required by law, we will ask for consent before non-essential cookies are set on the marketing site.
• Storefront customers — merchants may configure their own cookie notices for their shops; contact the store owner for shop-specific questions.

US residents: see our Do Not Sell or Share page. UK/EEA users: see UK data rights.

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